SPA has supported USASOC since 2000, and since then, we have consistently received “Exceptional” ratings on the Contractor Performance Assessment Report (CPAR). Below are a few comments from our most recent reviews:
- The Psychological support given has been extremely professional and knowledgeable.
- The Contractor had zero complaints from the units and every effort was made to accommodate the units in accordance with the Performance Work Statement.
- Reports were always accurate and command feedback on contractor performance at the units were exceptional.
- The Contractor went above and beyond to provide support to multiple overlapping events with short turnaround, often requiring coordinating support across multiple locations in a single day.
- The Contractor continued to support last minute changes that often reduce the number of needed man hours/days, which saved the units and could be used for future requirements.
- Contractor often made efforts to further reduce travel expenses through research that was favorable to the government.
- The relationship between staff and personnel in the coordination on this contract has been exceptional.